Frequently Asked Questions
Your guide to celestial beauty and seamless shopping.
Are your beauty products cruelty-free?
Yes, at Look to the Sky Boutique, we are committed to ethical beauty. All our products and ingredients are 100% cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your celestial goodies are on their way.
What is your return policy for skincare and makeup?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our horizons to more countries very soon.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I check the status of my shipment?
Once your order ships, you will receive an email with a link to your tracking page. You can also log into your account on our website to view your order history and real-time updates.